witn

Overview

witn is a specialized billing platform designed for companies building AI agents. Instead of charging for tokens, API calls, or seat time, witn lets developers define what a successful outcome looks like—like a resolved support ticket or a merged pull request—and bills only when that outcome is verified. It targets technical teams who want to align pricing with the actual value their agents deliver, reducing customer friction over usage-based charges.

Key Features

• Outcome-native billing: Define billable conditions in plain English. witn evaluates events against these conditions and only confirms an outcome when the criteria are met, avoiding charges for incomplete or reversed work.
• Event-driven resolution: Send existing product events to witn. Each event updates the outcome state until it is confirmed, failed, or settled. No need to build new tracking infrastructure.
• Settlement periods: Set a waiting window (default 72 hours, up to 180 days) after the last event before finalizing a charge. If a result reverses—like a reopened ticket—the timer resets and the outcome does not confirm.
• Per-customer contracts: Customize products, prices, and outcome definitions for each customer without forking billing logic. Useful for enterprise deals with unique terms.
• Simulation: Preview how changes to conditions or pricing would affect outcomes and revenue by replaying historical events. Helps iterate before deploying.
• Real-time resolution: Signals are evaluated as they arrive, so charges reflect outcomes as they happen, not delayed calculations.
• Auditable trail: Every signal and decision is recorded in order, providing a clear chain of evidence for disputes and revenue recognition under ASC 606.
• Integrations: Works with Segment, Rudderstack, PostHog, and Stripe, plus any system that can send events.

Use Cases

• AI customer support agents: Bill per resolved ticket that stays closed, not per conversation or API call. Reduces customer pushback on charges for unresolved issues.
• AI coding agents: Charge per merged pull request or completed task, ensuring payment only for verified work.
• AI SRE and voice agents: Apply outcome-based pricing to any agent that can emit events, regardless of model or framework.
• Finance and revenue teams: Use witn's event trail to support revenue recognition under ASC 606, with clear success criteria and reversal windows.