Agentic AI operational layer that automates up to 98% of sales and service workflows end-to-end, natively integrating with Intercom, Zendesk, Salesforce, and more.
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Get ListedAissist.io is an agentic AI operational layer designed to automate customer service and sales workflows end-to-end. It sits on top of existing helpdesk and CRM stacks—such as Intercom, Zendesk, Salesforce, and HubSpot—without requiring replatforming. The platform targets mid-market and enterprise teams looking to reduce manual ticket handling while maintaining high CSAT scores (4.8/5.0 reported). It goes beyond traditional chatbots by using multi-agent coordination to reason through complex issues, execute multi-step procedures, and integrate with internal databases and APIs.
AgentMesh Multi-Agent Workforce: Deploys a team of specialized AI agents that collaborate to resolve service and sales cases end-to-end. Unlike simple FAQ bots, AgentMesh handles complex procedures, diagnoses issues, and performs actions like updating tickets, tagging, and generating summaries.
Pulse Insight Engine: Analyzes every ticket, agent interaction, and operational signal in real time. Surfaces patterns across users, products, and agent performance, enabling teams to identify coaching gaps, automation opportunities, and emerging issues before they escalate.
Evolve Continuous Optimization: Monitors signals detected by Pulse and automatically recommends or executes operational improvements. Examples include adjusting routing rules when German-speaking customers face longer wait times or flagging checkout failures after a release.
Rich Context Understanding: Supports video, image, voice messages, and text inputs, allowing customers to communicate in their preferred format. The AI extracts relevant information from any media type to drive resolution.
Multi-Channel & Multi-Language: Works across chat, email, social media, SMS, and WhatsApp. Auto-detects and supports 65+ languages, maintaining consistent service quality globally.
Enterprise Governance: Includes hallucination prevention by grounding AI in verified knowledge, compliance with business rules, automatic escalation for risky or sensitive cases, and data security controls.
Native Integrations: Pre-built connectors for Intercom, Zendesk, Freshdesk, Kustomer, Front, Gorgias, Salesforce, HubSpot, and eDesk. Deploys in about 10 minutes.
Customer Support Teams: Automate up to 98% of incoming tickets across channels, reducing resolution cost to as low as $0.60 per case while maintaining high CSAT. Human agents handle only escalations, improving efficiency.
Sales Operations: Use AI agents to qualify leads, follow up on inquiries, and update CRM records automatically. The insight engine identifies conversion patterns and recommends timing for outreach.
Product & Operations Managers: Leverage Pulse to gain deep insights into user sentiment, product issues, and agent performance. Evolve then acts on those insights to continuously improve workflows and reduce churn.
Global Enterprises: Deploy consistent, multilingual support across regions without hiring additional staff. The platform auto-detects language and adapts responses to local context.
